Alex we all here at Crown Amusements want to take this time to thank you and your team…. there has been no more bugs found at all and everything is going great. I never thought we would be rid of the bugs but thanks to you and your dedication we are now free of them. Thank you all very very much and I wish you all the best,
After two unsuccessful attempts at eradicating bedbugs with chemicals and one steam treatment, I was getting pretty desperate. It had already been a several months long battle with no end in sight. After hearing about a new bed bug treatment involving heating up one’s living space to very high temperatures I decided that this was possibly “the cure”. I found my way to you at Magical Pest Control. And thank goodness I did! From the very first contact via e-mail you were immediately responsive and supportive of the difficulty of treating an apartment that housed a 95 year old bedridden woman and her caregiver. You reassured me with the fact that bed bug heat treatments have a 98% success rate and that there is a 30 day guarantee. The bed bug treatment took place in early November and you and your crew arrived promptly with your equipment and did the job in the allotted time period. You accommodated your schedule to suit my mother’s needs, which I very much appreciate. You gave us good preparatory instructions and to my great surprise and delight the apartment was warm but in pretty tidy shape after the treatment. Your assistants were very helpful too. After the bed bug heat treatment you followed up with several inspections, including my own apartment. You took many calls from me with grace, patience and kindness. All of our persistence seems to have paid off because now some 7 months after our first bedbug sighting we appear to be bedbug free! And I know that I can count on you and your good service should I need it in the future. Thank you for your excellent service.
I am writing to give you some feedback for the heat treatment provided to us recently by the company you represent, i.e. Magical Pest Control. I have been very impressed with the professionalism, cleanliness and competence of your staff. A team arrived on time at my mother’s apartment, explained what they would be doing, performed a bed bug inspection to ensure we had not missed any item that should be removed from the premises, and showed compassion and patience to my elderly parents, which I deeply appreciated. The treatment itself took place after we had left the apartment. When the treatment was completed, we were informed about it and we went back to lock up the place. The bed bug heat treatment itself, although expensive is worth while because it works! I had previously used the services of a different company to resolve the bed bug issue in my parents’ apartment. The treatment comprising a cocktail of pesticides was applied twice in the apartment (two weeks apart) a couple of months prior to my contacting your company. Unfortunately, the bed bugs made a resurgence and we were back at square one. This caused considerable trauma to my elderly parents besides all the inconvenience and additional costs. However, since we have had your company deal with the issue, the problem has been fully resolved. We are very grateful to Magical Pest Control, and will be recommending your services to anyone else we know who has such a problem. What I also like about your treatment over and above the fact that it is 100% effective is that it is completely chemical free and therefore environmentally friendly. My interactions with you personally have been a pleasure – you have always been prompt in your responses, and shown great compassion and professionalism. Thank you for all your assistance!
We would like to thank Magical Pest Control for helping us with our pest problem. Everyone that we dealt with, from sales to the two technicians in our home were very friendly, obliging and professional. We would not hesitate to call you again. However, we hope that we do not have to make that call again.
Thank you again!
April and Ray
On behalf of Bethany Community Church I would like to thank you and all those involved in assisting Jean Fowler in such a quick and very thorough manner. In talking with Sandy Fuller, her caregiver, I understand that you made extraordinary arrangements to help her even though your company was solidly booked until late April. I also understand that Alex was especially supportive to Jean and Sandy throughout the entire process. Please pass on to him our appreciation.
You have helped us in providing caring support to one of our congregation and we are most thankful. Please be sure all who were involved in this exercise are aware of our appreciation.
Bethany Community Church
Great service and friendly staff! Very knowledgeable and a pleasure to work